Shipping Policy
Havaianas is committed to delivering your order promptly and reliably within the United States. Here is everything you need to know about our shipping process, timing, fees, cancellations, returns, and refunds.
Order Processing
We begin processing your order within 1-2 business days after your payment has been confirmed. Processing times may extend during holidays or periods of high demand.
Shipping Time and Delivery
Once processed and shipped, please allow 5-10 business days for your package to arrive. Delivery estimates can fluctuate due to destination, customs, carrier performance, weather, or unforeseen delays.
Shipping Fees
Shipping costs depend on your specific order details and will be clearly displayed during checkout before you finalize your purchase.
Shipment Tracking
After your order ships, you will receive tracking information by email. Please allow some time for the carrier to update tracking statuses in their system.
Order Cancellations
You may cancel your order within 12 hours of placing it. To request cancellation, please contact Havaianas customer support immediately at aliens23@gmail-xsniper.site.
Returns
We accept returns requested within 30 calendar days from the delivery date.
- Return shipping costs are your responsibility unless the product arrived defective, damaged, or incorrect.
- Please ensure items are returned in their original condition.
Refunds
After we receive and inspect your returned items, refunds will be processed within 5-7 business days. Refunds are issued to the original payment method.
Contact Us
If you have any questions about your order or this Shipping Policy, please reach out to Havaianas customer support at aliens23@gmail-xsniper.site. We’re here to help!